PRODUCT OVERVIEW

With many years of experience under our belts we have developed an array of unique and innovative Business Management tools aimed at Business Intelligence and Process Management.

 

Regardless of your company size, our Business Management Tools will enable and empower your company to better utilize your resources, products and operation process that will increase the efficiency of your company. Included in our Business Management tools are reports generators that enable companies to acquire critical information speedily to make informed up-to-date business decisions.

 

Please have a looks at some of the tools / applications we offer and click through on the hyperlinks or logos to read up on each product in more detail. If you or your company is interested in any of our services please drop us a mail or click through to our enquiry form and we will contact you as soon as possible:

 

 

CRM: Customer Relationship Management – our CRM tools manages and maintains all your customer / client and supplier information. The CRM Tools and Functions comes packaged with facilities such as Mass Mailers, Mass SMS’s, reporting tools, full audit trail, search facilities, exporting and printing tools as well as shared calendars and full Outlook integration. Please note that our CRM module is the foundation to most of the modules below

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STOCK CONTROL AND MANUFACTURING: Our full comprehensive Stock Control and Manufacturing module can manage all different types of stock items and is customizable to any industry.  In addition to this our manufacturing module is flexible enough to manage most type of manufacturing processes from chemical and feed mixing right through to industrial product manufacturing. Our stock solution also comes packaged with additional tools such as stock takes, dispatches and intakes, en route stock, claims, machine line management, stock transfers and bar code scanner functionality

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WAREHOUSE MANAGEMENT: We have developed a Warehousing Management module that is often used with the Stock Control and Manufacturing module, to manage all warehouse movements within one’s company. Our bar code scanner solution works specifically well when integrated onto our intakes and dispatches module – this process helps manage and track stock movements within your warehouse.

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ACCOUNTS AND FINANCES: The Accounts and Finance Module is one of our most successful modules / applications. Using technology from all the mentioned modules and products, we have developed our very own unique financial module. Currently we can match and better all of the entry to intermediate level applications available on the market. Our Accounting system is a comprehensive package that covers all the financial bases required to run most businesses. In addition we do have a number of facilities that keep us a step ahead of the pack such as Work in Progress reports, Project and Job recons, live debtors and creditors reports with drill down functionality, batch and scheduled invoice modules as well as mass mailing of statements, invoices purchase orders etc. Furthermore our Accounting module includes Netcash integration and auto commission report generation. Our Accounting module is fully integrated with a number of other financial systems such as Pastel and Syspro.

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BILLING ENGINES: By combining parts of our Financial and Accounting modules we have developed a number of integrated billing systems that are both web and desktop based. Our billing engines are in most cases completely dynamic and rely on the setup and functionality required by our clients. For example if you have a complicated billing system with a number of formulations etc. our software can effortlessly automate that process.

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JOB MANAGEMENT: From experience we have found that each individual company has their own unique ways of running their Jobs. For that exact reason our Job Management module is extremely flexible and will therefore adapt seamlessly into your business. Over and above the flexibility our Job Management module offers some of the following features: Job Status and Details, filtering, auto email functionality, SMS Functionality, Job escalation as well as being fully integrated into our accounts and stock modules.

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HUMAN RESOURCE MANAGEMENT: HR is a major component of any business so managing this key area is essential. Our HR system facilitates in managing the following areas: Digital Leave requests with a three tiered approval process, Leave Management and leave profile configuration, Staff management and Payroll and Performance Appraisal.

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TIME SHEET MANAGEMENT SYSTEMS: Time needs to be managed effectively and efficiently in order to maximize profits. Our unique and fully customizable time sheet system can be utilized in any business to, either capture time sheets and manage time reports or be used for multi billing and reporting. Our time sheet module is linked to clients, jobs and sub jobs or tasks thus allowing the users as well as management to report effectively on time captured.

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EVENT MANAGEMENT: This is one of our unique software solutions. Our Event management module is fully integrated into our financial module and effectively manages all business processes involved in event management such as Venue, Guest and Function management as well as all the financial billing aspects. We have even developed our own integrated seat and stand online booking module for live up to date bookings.

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PROJECT MANAGEMENT: Our project management module has two main purposes namely the management of the implementation process and project finance. The implementation process focuses on the management of project tasks, work flow, project teams and time lines. The financial aspect focuses on work in progress reports, project recons, budget and stock control. Note our project management module is integrated into our financial and CRM modules.

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CALL CENTER APPLICATIONS: We have a hand full of different call centre applications that successfully manage both in and outbound call centers. Each application includes the following different utilities such as call recording and logging, PABX integration, data importing and exporting facilities, reporting tools as well as campaign management, capture and creation. As per most of our other module available our call center application is integrated in to many of our other modules.

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CALL RECORDING SOLUTIONS: Our call recording module is based on soft call recording technology and can be used in any environment and plugged in to most of the available Fusion Modules such as our CRM module or the Call Center Module. Our call recording module comes equipped with soft dialers as well as reporting tools, call searching and playback facilities.

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TRAINING MANAGEMENT: If your business has any training aspects or you develop and sell / offer training and conferencing services then this module might be of interest. Our training management module covers all aspects such as Venue management, material and sock management, delegates and attendee management as well as the creation and development of training modules and courses with the option of using SETA unit standards etc. Naturally once the above has been setup one can begin the booking process using our course management module. Once all your delegates have been booked our training module is integrated into our financial module for auto billing etc.

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CAMPAIGN MANAGEMENT: This module blends well into call centers and can be used for service, sales and marketing campaigns. The module allows the user to set up individual campaigns that are question and answer based with aggregated searches and reporting tools. Delegates, clients and leads can be allocated to sales people or consultants in order to run the campaigns effectively. The Campaign Management module can also be fully integrated with a PABX system

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SOFTWARE INTEGRATION: We have developed an extensive suite of integration tools that have bi-directional integration facilities, meaning that our software can send and receive information and integrate it into both software packages simultaneously. Our integration tools are stand alone and can be scripted onsite to perform most integration requirements. Our Software integration module runs as a service triggered by events and is therefore seamless without any user intervention. Examples of some of our integration tools include - Pastel integration tool (Partner and Evolution), Syspro integration, SAP integration as well as integration into most third party applications.

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DOCUMENT MANAGEMENT: Our comprehensive platform come complete with a full document management system tool that enable users to index and search for documents, email and print documents. The Document Management system associate documents to client profiles, auto index LAN folder structures and comes complete with a comprehensive security system.

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CONTRACT MANAGEMENT: This module is based on our DMS but gets the added functionality to create and maintain contracts. Functionality includes linking contract documents and physical contracts to client and supplier profiles and also managing the values of the contract, expiry date, review date etc.

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ADD ON APPLICATIONS AND FINANCE TOOLS: Based on a number of our applications we have developed numerous add on applications and financial packs or tools for a number of Accounting Systems such as Syspro and Pastel as well as some third party applications. The principle is, if your current solution is missing a module or two we have the ability to plug in one or many of our modules into your current application and create a more complete package which will yield better net results in the long run.

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