Fusion CRM is an enterprise system that has the capacity to span multiple departments within an organisation, allowing limited or unlimited access depending on policy. With security as an integral part of the system, Fusion CRM facilitates the housing of all customer data in one central repository, providing better management of this key resource to simplify marketing and sales processes and perform tasks quicker.

Fusion CRM also allows for  sharing of resources, such as, calendars,  appointments, scheduling, leave calendars and activity reports, to name a few. For marketing and communication purposes, Fusion CRM provides easy-to-use engines for mass mailing, sms-ing, call management and exporting of data.

Fusion CRM Modules

With years of development under its belt, Fusion’s talented team has produced several mod-
ules from which to choose, depending on requirements.
 
Advanced search facilities • dashboards • multiple grouping
 shared calender • Outlook Integration • Mass Mail & SMS • Security
Leave Calendar • Activity Reports • Product Matrix • reporting

Integration with Business Applications

Core to Fusion Software’s product offerings and development is the capability to integrate its software with existing business applications, such as Pastel and other accounting packages, to facilitate the easy access of information. Fusion CRM is used by clients as the front end that seamlessly integrates with other applications to provide a single, easy-to-use point of entry. 

Fusion provides the integration ‘node’ that allows all software to talk to each other to provide
greater operational efficiency.

New selling opportunities.  Increased revenues.  Effective cross-selling. Instant data access. Efficient marketing processes.